How To Use Emotionally Intelligent Customer Service To Build Customer Loyalty And Engagement

Great customer service has the potential to build customer engagement and loyalty by providing your business with a way to make an emotional connection with its customers.  By accomplishing this, your company goes a long way toward rendering itself irreplaceable - a business for which any substitute is just that:  an imitation, an also-ran.

Go HERE to read this Forbes article by Micah Soloman.





Jan Mercer Dahms